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The following is a few of the case studies we have undertaken regarding the Support, and Technology Solutions we offer.
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Company name - Fenn Wright and Manson
Web Address - www.fennwrightmanson.com
The Problem
On a busy Friday afternoon one of the “Line of Business (LOB)” servers encountered a catastrophic hardware failure, causing the entire company to shutdown. It was then discovered that the server was out of warranty and that the replacement parts were unavailable.
It was imperative that the LOB server was restored to a working state as quickly as possible.
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Company name - C Watkins
Web Address - www.cwatkins.co.uk
The Problem
Due to the recent growth in the company a new office has been purchased, this new office needs to be able to access all the software and data available at head office. On top of this access for a roaming office that follows contracts around the country was also required.
A key requirement for the solution was that their “Line of Business (LOB)” application and its entire content were available at all sites all of the time and that changes made by each site are available immediately on the other sites.
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Company name - PIPA Operations Support
Web Address - www.pipaonline.org
The Problem
PIPA is a non profit-making personal membership association run predominantly by a committee of volunteers who are based all round the country and who work for different companies. Sharing and protecting data between the committee members was becoming more and more taxing.
PIPA needed a solution that would allow their committee members to share data live, whilst making sure it was secure and being backed up.
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Company name - Cord International
Web Address - www.cordinternational.net
The Problem
With the constant growth of the company the existing analogue phone lines were no longer suitable and needed upgrading. Therefore it was decided to invest in a new system that would be able to grow with the company.
It was also decided to try and find a way to reduce the expensive calls between the UK & Kazakhstan offices by any means possible.
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Company name - JSM Marketing
Web Address - http://jsm-marketing.com
The Problem
As a new business, JSM Marketing were looking for a flexible turnkey ICT solution that required minimal maintenance. With little legacy I.T.
equipment, no Internet and only basic telephony services, JSM were looking for extensive telephony services with the enterprise level flexibility necessary to conduct their core B2B telemarketing services. In addition, JSM also required a central file & email server. In common with most new businesses, budget and flexibility were key.
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