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The ever-increasing reliance on IT creates operational vulnerabilities, often with a significant price tag associated with any IT downtime.
Our preventative monitoring service can identify potential issues before they affect performance while – with guaranteed response times - our experienced engineers will work until the problem is resolved.
We offer a number of flexible support packages that can be tailored to your specific business needs
Set out below are 6 typical support packages designed to address the operational and budgetary priorities of different companies. To find out more either click on “Read More” links below or call our dedicated support team on 0800 01 57 57 0.
We are here to help, with our no nonsense, sensible support team.
Computer Assurance, translating IT.
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Although many small businesses have only limited IT infrastructure, with no dedicated in-house IT resource, IT problems quickly impact productivity and profitability.
Our Pay Per Call Support package delivers cost transparency and control with the reassurance that, should anything go wrong, we will deal with it quickly and efficiently.
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Is your IT infrastructure taking up too much of your valuable time?
Our Small Business Basic support package offers a cost effective way to support your IT infrastructure and liberate you from the time consuming day to day IT management issues.
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With unlimited telephone support and remote monitoring of Antivirus & Backup solutions, this popular support agreement offers everything needed to fully maintain a modern network, leaving you to concentrate on the running of your business.
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If IT availability is critical to your business, our Watchdog Pro-Active monitoring service (included in the Small Business Premium support package) maps system performance and availability 24/7, identifying issues before they could become problems.
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All inclusive and fully managed, with the Essential Support we become in effect, your in-house IT resource.
We centralise the management of your entire I.T. infrastructure, provide robust ‘best of breed’ protection against the full gamut of modern security threats and monitor the real time performance of your entire network 24/7.
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Managing the multiple software and hardware vendors involved in an I.T. Infrastructure can be onerous, often involving shunting from pillar to post in order to get the right answer.
This is where our “Virtual Helpdesk” comes into it’s own, providing a single point of contact for all I.T Vendor issues.
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