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Managing the multiple software and hardware vendors involved in an I.T. Infrastructure can be onerous, often involving shunting from pillar to post in order to get the right answer.
This is where our “Virtual Helpdesk” comes into it’s own, providing a single point of contact for all I.T Vendor issues.
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Once a call to our team has been made, we will manage all necessary communication between your I.T. Vendors to ensure the initial problem is resolved delivering:
- Single point of contact for all your I.T needs
- Avoid the grey areas, by allowing our team to liaise with each vendor
- Full project management of new implementations supplied by your I.T. Vendors
Virtual Helpdesk starts from £0.38* a day per vendor.
*Based on cover for 1 vendor with an estimated call rate of one incident per month, with one incident lasting for the duration of a given problem.
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